Privacy policy
When you contact us, you share personal information with us. Here is how we use it and how you can exercise your rights.
Effective and last updated: October 10, 2026
What you share with us
We collect the contact details, request information and photos you send through our form, email, phone or text. We use them to respond, prepare an estimate and provide our services. Please share only relevant information. If you choose not to provide necessary details, we may be unable to process your request.
Who can access it
Only the people handling your request and providers needed for our services, such as hosting and email, may access information needed for their work. Some providers may process it outside Quebec; the safeguards required by law must then apply. Other uses or disclosures require your consent unless permitted by law.
Protection and retention
We take reasonable steps to protect your information and restrict access. We keep it for your request and applicable legal requirements, then securely destroy it or anonymize it as required by law.
When you browse
The server may record technical data, such as your IP address, to operate and secure the website. This site does not use non-essential cookies. External services you choose to open apply their own privacy policies.
Your rights and questions
You can request access to your information, corrections and, where provided by law, a copy in a usable format. You can also withdraw consent, subject to legal obligations, or make a complaint. Contact the person responsible below; we will respond within the time limits set by law.
Person responsible for personal information protection
President · Art & Métaux
info@artetmetaux.com
514 495-1258
Any changes to this policy will be published here with an updated date.