Frequently asked questions
Can we go to the shop?
Access is by appointment only to provide personalized service to all our customers. Because we offer pick-up service, we may be on occasional travel.
Can you restore very old objects?
Usually, it is possible unless they are in a very bad state. Use our form to send us pictures and information about the object.
How long does the plating last?
Of course, it depends on what you use it for. A service tray used once a year, on major occasions, will have a much longer lifespan than the one used weekly. On the other hand, application of the protective varnish will ensure that it remains in good condition and will reduce maintenance.
Do you offer pickup on the South Shore?
Yes, after discussing the work to be done on your objects.
Do you offer pickup outside the region?
We use a delivery service for these special cases.
How do I know if my item can be restored?
We’ll know soon after seeing your objects or analyzing your photos by email at info@artetmetaux.com or amppolissage@videotron.ca or by text at 514 495-1258
How long does it take to complete repairs on my items?
2-4 weeks depending on the work required by the client.
How do I get an estimate?
Send us photos through our online form. We will reply with a detailed evaluation.
What types of items do you restore?
Silverware, hardware, faucets, lighting fixtures, antiques, decorative pieces, religious items, copper, brass, bronze, nickel, gold.
What finishes do you offer?
A wide range of finishes: brushed brass, brushed nickel, oil-rubbed bronze, antique copper, polished copper, etc.
Can you modernize my hardware or faucets?
Yes. We can replate your pieces to give them a modern look.
Do you work with sterling silver?
Yes. We repair, polish, and replate sterling and plated silver.
Do you restore religious items?
Yes. We specialize in liturgical metalwork.
Can you replace missing parts?
Yes. We can fabricate custom parts.
Do you work with individuals?
Yes. We serve families, collectors, parishes, and businesses.